Services for owners
Tourist apartment management services in Alicante
We take care of the time-consuming tasks and the decisions that affect profitability: listings, pricing, bookings, guest communication, cleaning, maintenance, incidents and reporting for the owner.
Services covering the whole holiday rental cycle
A holiday property works well when every part is coordinated. If cleaning fails, reviews drop. If the calendar fails, bookings are lost. If maintenance fails, unexpected costs appear. AlicanteStay treats the property as an asset that needs control, not as a listing that has simply been published.
Listing set-up and optimisation
We create or improve listings on Airbnb, Booking and other channels so the property explains its value well.
- Title and description focused on conversion.
- Selection of amenities and house rules.
- Review of photos and listing order.
- Calendar, minimum stay and conditions.
Pricing and calendar
We adjust the strategy by season, demand, events, lead time and occupancy to sell each period better.
- Base price and seasonal prices.
- Review of gaps between bookings.
- Minimum stays by date.
- Promotions when they add value.
Booking management
We coordinate requests, confirmations, pre-arrival messages and frequent questions to reduce friction.
- Guest replies.
- Availability control.
- Arrival information.
- Prevention of calendar conflicts.
Check-in and check-out
We organise arrivals and departures with clear instructions, keys, times and a check of the condition of the property.
- Access instructions.
- Coordination of times.
- Communication before arrival.
- Review after departure.
Cleaning and laundry
Cleaning is one of the most important levers for reviews. We work with checklists and restocking.
- Cleaning after every stay.
- Linen control.
- Restocking of basics.
- Incidents detected in the property.
Maintenance and incidents
We detect, prioritise and coordinate small repairs so a problem does not turn into a bad review.
- Incident log.
- Coordination with technicians.
- Prior approval where appropriate.
- Follow-up until resolved.
Management table: what we do and why it matters
| Area | What AlicanteStay does | Impact for the owner |
|---|---|---|
| Marketing | Listing, photos, texts, platforms, calendar and pricing. | More visibility, better conversion and less reliance on discounts. |
| Daily operations | Messages, bookings, check-in, check-out, cleaning and shift coordination. | Less daily workload and a more consistent guest experience. |
| Quality | Cleaning checklists, review monitoring, restocking and property improvements. | Better ratings, fewer complaints and greater protection of the asset. |
| Maintenance | Incident detection, prioritisation, coordination and follow-up. | Fewer surprises and better-controlled spending decisions. |
| Reporting | Summary of bookings, occupancy, incidents and recommendations. | The owner knows what is happening and can decide with information. |
How we work from the first valuation
Assessment
We review the property, area, condition, licence, active platforms and the owner’s goals.
Plan
We define what the property needs: set-up, commercial management or full management.
Preparation
We organise the listing, calendar, pricing, house rules, cleaning, access and communication protocols.
Follow-up
We measure results, incidents, reviews and improvement opportunities to stabilise profitability.
Clear fee for owners
Tourist rental management at 14 % + VAT with services designed to maximise profitability
Our model is simple: all-inclusive tourist rental management for 14 % + VAT. The owner collects directly from Booking, Airbnb, Agoda, Vrbo and other portals, and pays AlicanteStay once they have been paid. Cleaning and laundry are also built into the price guests pay for their bookings.
14 % + VAT tourist rental management
Includes listing on more than 20 portals, guest support from 6:00 to 21:30, dynamic pricing, daily manual reviews, monthly reporting and an owner portal.
Cleaning and laundry
Cleaning from €35 depending on the size of the property. Laundry from €25, all included. Both are built into the guest’s booking price.
Improvement services
Maintenance, full refurbishments, interior decoration and welcome packs to raise the guest experience and competitiveness.
AI and data analysis at the owner’s service
We use advanced AI tools to work with more information and improve the management of flats, houses, apartments and tourist properties. This helps us spot pricing opportunities, improve listings, anticipate guest questions and prioritise actions that can affect profitability.
| Use of AI | Practical application | Benefit for the owner |
|---|---|---|
| Market analysis | Review of season, demand, occupancy, competition and booking behaviour. | Better pricing and calendar decisions. |
| Listing optimisation | Improving texts, structure, selling points and guests’ frequent questions. | More clarity, better conversion and fewer repeated questions. |
| Review analysis | Detecting patterns in comments, incidents and ratings. | Concrete actions to protect reputation and rating. |
| Reporting | Organising booking data, incidents and improvement opportunities. | Clearer follow-up and decisions based on information. |
Frequently asked questions about our services
Can I hire only cleaning or check-in?
Yes, we can consider partial services if they suit the property and the area. Even so, when several areas are disconnected it is usually more efficient to coordinate full management.
Do you manage properties that are already listed?
Yes. We review existing listings, prices, reviews, calendar and processes to find out what is limiting results.
Do you include Airbnb and Booking management?
We can handle the listing, optimisation and follow-up of the main channels. The specific strategy depends on the type of property and the owner’s goal.
How are maintenance costs controlled?
Incidents are prioritised and reported. When costs are significant, the right approach is to agree with the owner the margin for action and the cases that need approval.
Do you work throughout Alicante?
We focus on Alicante and areas of the Costa Blanca where we can offer realistic, coordinated management, such as Playa de San Juan, Muchavista, El Campello and other areas depending on availability.
Want to know which service suits your apartment?
Tell us where the property is, whether it is already listed and what you want to achieve. We will tell you which plan makes the most sense.