Privacy Policy

This is a courtesy translation. The Spanish version prevails.

Privacy Policy

This Privacy Policy explains how AlicanteStay, a brand operated by Neurogestión SL, processes the personal data that users provide through this website.

1. Data controller

2. Data processed

We may process identification and contact data, such as name, telephone number, email and information about the property or enquiry submitted, as well as technical data derived from browsing where applicable.

3. Purposes

  • To respond to requests for information or contact.
  • To assess properties or enquiries related to holiday rental management.
  • To provide the services requested by owners or users.
  • To comply with legal obligations.
  • To improve the security and operation of the website.

4. Legal basis

The legal basis may be the user’s consent, the application of pre-contractual measures, the performance of a contract, compliance with legal obligations, or a legitimate interest in maintaining the security of the site.

5. Retention

Data will be kept for as long as necessary to deal with the request, provide the service or comply with the applicable legal obligations.

6. Recipients

Data will not be disclosed to third parties except where required by law or where necessary to provide the service requested. Technology providers may be involved under appropriate data processing agreements.

7. Rights

Users may exercise their rights of access, rectification, erasure, objection, restriction and portability by writing to info@alicantestay.es. They may also lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

Last updated: 2 August 2026.

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