In short: AlicanteStay is a holiday rental manager in Santa Pola for 14 % + VAT of what you receive. We take care of listings, pricing, guests, cleaning and maintenance; you collect the booking payments directly from the platforms. We look after guests from 6:00 to 21:30. The first 3 months are a start-up period and after that there is no minimum term: you only need to give 30 days’ notice.
Holiday rental management in Santa Pola improves when the listing and the instructions answer the guest’s practical questions. AlicanteStay organises bookings, preparation and communication so that the owner can hand over day-to-day operations with proper follow-up.
Preparing arrival information and answering questions before booking
Check what the guest will see on arrival: access to the building, real parking availability, steps and the bed layout. If the listing uses photographs of the surroundings, identify them as such. Avoid promising the availability of activities, transport or third-party services that you do not control. The accommodation should be able to stand on its real features and well-organised guest support.
Practical check before taking bookings
| Aspect | What to check | What it is for |
|---|---|---|
| Arrival | Exact access and how to get in. | Reduce last-minute doubts. |
| Description | Separate photos of the surroundings from those of the interior. | Avoid misunderstandings. |
| External services | Distinguish guidance information from included services. | Avoid taking on commitments that are not ours. |
How we manage the property
First we review the condition of the property, the listing if one already exists and the tasks you want to hand over. We then work out the preparation, the calendar and the coordination of cleaning and guest support. For a new onboarding, coverage is confirmed with the management team according to operational needs.
Management includes guest support from 6:00 to 21:30 and distribution on 20 portals, including Airbnb, Booking, Agoda and Vrbo. We use advanced AI tools and a daily manual review of prices. We do not promise a fixed occupancy level: the result also depends on the property, demand and the dates available.
What information we need for a valuation
Send the location, capacity, bed layout, current photographs and the dates you want for your own use. If the property is already active, add expected bookings and income and cost information. With that information we can compare scenarios; without it, a yield figure would be of little use.
Before starting to operate, check that the property is suitable and which requirements apply. You can read the guide to procedures and paperwork. For day-to-day operations, see booking management and dynamic pricing.
Holiday rental management with clear costs and follow-up
AlicanteStay offers all-inclusive holiday rental management for 14 % + VAT. The owner collects directly from the platforms and pays our fees after having been paid. Before signing up, we settle the calculation basis, the tax treatment and the services specific to the property.
| Item | Starting terms |
|---|---|
| Holiday rental management | 14 % + VAT; scope and terms detailed in the proposal. |
| Cleaning | From €35, depending on the size and needs of the property. |
| Laundry | From €25, all included. |
| Information for owners | Monthly reporting and a portal with statistics, occupancy and profitability. |
Cleaning and laundry are built into the price that guests pay on bookings. Renovations, maintenance work and decoration are priced according to the job: we do not treat a works budget as included in the commission. See plans and pricing.
Frequently asked questions
Can I advertise local activities as part of my accommodation?
They should only be presented as included if they are genuinely part of the service you have contracted. Information about the surroundings should make clear when something depends on third parties.
How will I receive information about my property?
You get a monthly report and a portal with statistics, occupancy and profitability. It is important to separate bookings, stays and payments when interpreting the data.
What does the initial study include?
We review the starting point and needs with you in order to prepare a proposal. The scope is defined according to the property; it does not imply a guarantee of income.
How much does a holiday rental manager cost in Santa Pola?
At AlicanteStay, management costs 14 % + VAT of what you receive from the platforms. Cleaning (from €35) and laundry (from €25) are included in the price the guest pays. Repairs or improvements are quoted separately and always with your approval.
Do I have to sign a minimum-term contract?
The first 3 months are a start-up period. After that you can end the contract whenever you like with 30 days’ notice.
Do I need a tourist licence in Santa Pola?
Yes. The property must be registered in the Registro de Turismo de la Comunitat Valenciana (Valencian Tourism Register) and tourist use must be compatible under the regulations of Santa Pola Town Council. We review this with you before starting; there is more detail in the tourist licence guide for Alicante.
Other areas we manage
- Holiday rental management on the Costa Blanca
- Holiday rental management in Playa de San Juan
- Holiday rental management in El Campello
- Holiday rental management in Villajoyosa
- Holiday rental management in Benidorm
- Holiday rental management in Arenales del Sol
- Holiday rental management in Elche
- Holiday rental management in Torrevieja
Let’s talk about your property
Tell us where the property is, its capacity, whether it already takes bookings and which tasks you want to hand over. We will go through the needs and the scope of the service with you.